DHL Carpet & Water Damage Restoration
Bloomfield, New Jersey, USA
Effective Date: April 10, 2026
1. Introduction
DHL Carpet & Water Damage Restoration (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using this website, you agree to the practices described in this Privacy Policy.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Full name
- Phone number
- Email address
- Service address
- Details submitted through contact forms or service requests
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent on the site
- Referring URLs
3. How We Use Your Information
We use your information for business purposes, including:
- Scheduling and providing services such as carpet cleaning, mold remediation, water damage restoration, and air duct cleaning
- Responding to inquiries and customer service requests
- Improving website functionality and user experience
- Sending appointment confirmations, updates, and follow-ups
- Providing marketing communications where permitted
Our services are designed to improve indoor air quality, restore properties, and maintain a clean and safe environment.
4. Sharing of Information
We do not sell or rent your personal information.
We may share your information with:
- Trusted third-party service providers (e.g., scheduling systems, marketing platforms)
- Legal authorities when required by law
- Parties necessary to protect our rights, safety, or prevent fraud
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Enhance user experience
- Analyze website traffic
- Improve functionality and performance
You can disable cookies through your browser settings.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is completely secure.
7. Data Retention
We retain your personal information only for as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes and enforce agreements
8. Your Privacy Rights
Depending on applicable laws, you may have the right to:
- Access your personal data
- Request correction of inaccurate or incomplete information
- Request deletion of your data
- Opt out of marketing communications
To exercise these rights, please contact us using the information below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
10. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date.
12. Contact Information
DHL Carpet & Water Damage Restoration
122 Orange Street
Bloomfield, NJ 07003
Phone: (908) 520-8698
Email: info@dhlcarpetrestoration.com