Privacy Policy
Last updated:
DHL Carpet & Water Damage Restoration ("DHL," "we," "us") respects your privacy. This policy explains what information we collect when you contact us or use this website, how we use it, and the choices you have.
Information we collect
When you submit our contact form or call us, we collect the details you provide — your name, phone number, email address, project location and a description of your request. Our website may also record standard technical information such as your browser type and the pages you visit, and marketing parameters (for example, how you found us) if present in the link you clicked.
How we use your information
- To respond to your request and provide an estimate or service.
- To schedule work and communicate with you about your project.
- To document work for insurance purposes when you ask us to.
- To improve our website and understand how customers find us.
Sharing your information
We do not sell your personal information. We share it only as needed to provide the service you requested — for example, with your insurance carrier when you ask us to — or where required by law.
Analytics and advertising
This site may use analytics and advertising tools (such as Google Analytics or Google Ads) to understand traffic and measure marketing. These tools may set cookies. You can control cookies through your browser settings.
Data retention and security
We keep the information you provide only as long as needed to serve you and meet our legal and business obligations, and we take reasonable measures to protect it.
Your choices
You may ask us to access, correct or delete the personal information you have given us. To make a request, contact us using the details below.
Contact us
Questions about this policy? Email info@dhlcarpetrestoration.com or call (908) 520-8698. We serve Northeastern New Jersey.
This policy is provided for general information and is not legal advice. We may update it from time to time; the "last updated" date reflects the latest revision.