Union County
Water damage restoration and cleaning in Union Township, NJ
Union Township is bounded by the west branch of the Elizabeth River and by the Rahway River, and it is one of the eight Rahway basin municipalities that went back to state and federal authorities asking for flood control after the remnants of Hurricane Ida in September 2021.
Service details · Union County
Services
What we handle in Union
- Sheet 01Water Damage RestorationEmergency extraction, metered drying and a documented file your carrier can read.
- Sheet 02Mold RemediationContainment, HEPA filtration, removal, drying and written verification.
- Sheet 03Chimney RepairInspection first, then leak and flashing repair, crowns, caps, masonry, waterproofing, relining and rebuilds.
- Sheet 04Carpet CleaningHot water extraction, walkable in about two hours.
- Sheet 05Rug CleaningDusted first, washed to the fiber, dried flat.
- Sheet 06Upholstery CleaningCleaned to the W, S, WS or X code on the label.
- Sheet 07Air Duct CleaningHVAC cleaning to the NADCA standard, scheduled with the restoration work.
- Sheet 08Restoration and ReconstructionThe rebuild after the drying, with one team carrying the whole job.
About our service in Union
The other seven are Cranford, Millburn, Springfield, Maplewood, Garwood, Kenilworth and Rahway. Between them they hold the main stem, the west branch and the tributaries of one river system, which is why a storm that flooded one of them usually flooded most of them on the same night. Union is the township with two systems: the Elizabeth River on one side and the Rahway on the other, which means the exposure changes noticeably between Vauxhall, Union Center and Battle Hill.
The duty to mitigate, and why waiting costs money
Standard homeowners policies carry a duty to mitigate, which means the policyholder is expected to take reasonable steps to protect covered property from further damage once a loss is known. It is a term in the policy itself. In practice it means that a homeowner who waits a week for an adjuster before anything is extracted can find the delay read against them later, and the extraction starts as soon as the photographs are taken.
Two rivers, one township, different basements
The west branch of the Elizabeth River runs along one side of the township and the Rahway along the other, and the ground between them is not flat. Streets in the low sections near either channel take water at the foundation and up through drains when the system fills. Higher ground through Putnam Ridge and Larchmont Estates mostly sees losses that started inside the house, which are usually category 1 or 2 water and where a good deal more of the room is dried in place.
What the adjuster is going to ask for
Photographs taken before anything moved, including a frame with the moisture meter reading and the affected material together. The category of the water and the class of the loss. A room by room list of the materials affected. The equipment placed, by type and count. Dated readings at named monitoring points, taken daily until they stop moving.
That file is built as the work happens, and a copy goes to the homeowner. The business does not file the claim, adjust it or negotiate it, because that is regulated work, and it will not tell a policyholder what their own policy covers.
What comes out of a Union Township basement
Carpet pad is the first casualty in almost every category 2 or category 3 loss, because it holds water and whatever was in it and cannot be dried to standard under a carpet that is still down. The carpet itself is often saved in a category 2 loss and never in a category 3 one. Drywall is cut above the water line wherever the cavity behind it reads wet, and the height comes from the meter.
The concrete slab is normally kept. Concrete is class 4 material because it holds moisture and releases it slowly, so it is dried uncovered and measured until it matches an unaffected part of the same floor. A new floor laid over a slab that never reached that standard is the next claim waiting to happen.
Mold, if the drying came too late
The Environmental Protection Agency asks for water damaged areas and items to be dried within 24 to 48 hours to prevent mold growth. Where that window has passed, remediation follows ANSI IICRC S520 and its three conditions: normal fungal ecology, settled spores and fragments, and actual growth.
Containment, negative air pressure and HEPA filtration keep what is disturbed out of the rest of the house, and post remediation verification is provided in writing when the containment comes down, with the readings behind it. New Jersey issues no state mold remediation license, so no company in Union County holds one. This business is IICRC certified and works to the standard, and states nothing beyond that. Products used in occupied houses are EPA registered and described as safe around pets and children, the estimate is free and written before work begins with no hidden fees, and the work carries a 100 percent satisfaction guarantee.
Service area
Where in Union
The whole township is covered, including Union Center, Vauxhall, Battle Hill, Five Points and the residential sections between the two rivers. Carpet, rug and upholstery cleaning is offered here by the same IICRC certified technicians and usually follows a water job in the same house.
- Union Center
- Vauxhall
- Battle Hill
- Five Points
- Putnam Ridge
- Larchmont Estates
Nearby
Nearby towns we also cover
Customer reviews
5.0 from 168 Google reviews
Word for word from the Google listing. Names, wording and dates are the reviewers' own. Read them all on Google, opens in a new tab.
Excellent job with the mold remediation in our building basement storage & conference room. They completed the work quickly after discovering mold on the wall. Their work was thoroughly done and their pricing was very fair.
Maria Edmond · · · Google
Jose was absolutely amazing. From the moment he called for an estimate to the moment he left. Very professional and did an outstanding job. Both my sofa and rug look brand new. Definitely recommend!
Luis Guillen · · · Google
DHL Carpet & Water Damage Restoration saved the day! They responded quickly to my emergency, were professional and courteous, and their work was top-notch.
Priscila Agrusa · · · Google
Frequently asked questions
Questions from Union customers
Question 1: Should I wait for my adjuster before anything is extracted?
No. Standard policies carry a duty to mitigate, so reasonable steps to limit further damage are expected of you and a delay can be read against you later. Photograph everything first, then let the extraction start.
Question 2: Is every part of Union Township equally exposed?
No. The low sections near the Elizabeth River west branch and the Rahway take water at the foundation and through drains. Higher ground through Putnam Ridge and Larchmont Estates mostly sees losses that started inside the house, with cleaner water and more of the room saved.
Question 3: Will I get the paperwork or does it all go to the insurer?
You get a copy of everything, including the photographs, the category and class line and the dated readings at every monitoring point. The business does not file, adjust or negotiate the claim.
Question 4: Why can the carpet stay when the pad has to go?
Because the pad is open cell foam that holds water and whatever was in it, and it cannot be dried to standard while a carpet sits over it. In a category 2 loss the carpet is often cleaned and kept. In a category 3 loss both come out.
